Returns & Exchanges

At Strandbags, we want you to be completely satisfied with your purchase. If you change your mind, you can return your items within 30 days of purchase for a refund or exchange, provided they are in original condition.

1

Check Eligibility

Ensure your item is unused, has all original tags attached, and is within the 30-day return window from the date of delivery.

2

Initiate Your Return

Visit our online returns portal to enter your order number and email address to select the items you wish to send back.

3

Pack and Label

Securely pack your items in their original packaging and attach the prepaid shipping label provided via our portal or include your original receipt for in-store returns.

4

Drop Off and Track

Drop your parcel at any authorized shipping location and keep your tracking number handy until your refund or exchange has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing